Why attend this course?

Effective communication requires an appropriate level of assertiveness. When you’re assertive you are able to put your views across while taking other people’s opinions into account. Non-assertive behaviour causes misunderstanding, tension and conflict amongst others. This course shows you how to behave assertively and achieve what you want confidently and appropriately.

What you will learn

• What is assertiveness?
• Self-esteem and assertiveness

• Understanding personality and behaviour
• The importance of body language and voice
• Managing inner dialogue
• Dealing with anger and problematic behaviour
• How to be assertive – putting it into practice

Who is this training for?

Everyone who want to improve their personal effectiveness, by being assertive in their daily life and building better relationships with others. This training is vital for those who lack confidence and have difficult voicing their opinions with confidence. Also, highly recommended for those who tend to be aggressive rather than assertive.

Benefits of this training

• Understanding of the real impact non-verbal communication

• An awareness of how your behaviour can effect others
• Lifting the barriers to assertive behaviour
• Expressing ideas and presenting information with authority and conviction
• Say ‘NO’, where appropriate and act constructively
  
• Deal with challenging behaviour and emotions, such as frustration and anger
• Develop complete confidence when communicating with others

Corporate and group bookings taken.

A FREE Assertiveness CD by Kevin Flynn.

COURSE COMING SOON